Effective Date: May 2025

At King Fire Pte Ltd, your privacy matters to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and communication channels.

1. Information We Collect

We may collect the following types of personal data:
Name, contact number, and email address
Company name and job title (for business inquiries)
Site or project details when submitting a quotation or consultation request
Marketing preferences and communication history
Website usage data (via cookies and analytics tools)

2. How We Use Your Information

Your data may be used for:

Responding to enquiries and service requests
Providing product or service recommendations
Scheduling consultations, site visits, or service appointments
Sending marketing materials (only if you opt-in)
Improving our website and service offerings
Ensuring compliance with regulatory requirements (e.g., SCDF submissions)

3. Marketing Communications

If you opt in to receive updates from us, we may contact you via email, WhatsApp, or phone about our services, industry insights, or upcoming events. You may unsubscribe or opt out at any time via the link in our emails or by contacting us directly.

4. Sharing Your Information

We do not sell your data. Your information may be shared with:
Internal staff for operational and support purposes
Authorised third-party vendors or service providers (e.g., marketing or CRM platforms) under strict confidentiality
Government agencies only when required by law or to fulfil regulatory obligations

5. Data Protection

We implement reasonable physical, electronic, and managerial procedures to safeguard your information against loss, theft, or misuse.